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How do I request a return?Updated 10 hours ago

Contact our support team using the contact form before returning an item. Returns require a request first; the team will provide instructions and the return address. See the current refund policy at https://www.fontanawinekit.com/policies/refund-policy

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For order questions, include your order number, destination country and a description of the issue. For winemaking questions, include your kit name, batch stage, start date, temperature, specific gravity readings and any steps already taken.